Privacy Policy
1. Introduction
This Privacy Policy explains how Elora-Boutique (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from our website. We value your privacy and process your data in accordance with the UK General Data Protection Regulation (UK GDPR).
By using our website, you consent to the practices described in this policy.
2. Information We Collect
We only collect personal data that is necessary for providing our services.
a. Information you provide directly:
For example, when placing an order, creating an account, or contacting us.
• Full name and postal address
• Email address and phone number
• Payment and billing information
b. Information collected automatically:
• IP address, browser type, and device information
• Website usage, browsing behaviour, and cookies
c. How we obtain your information:
• Directly from your input on our website
• Through cookies and analytical tools
Purposes of data processing:
• Processing and fulfilling orders
• Customer service and communication
• Improving website performance and user experience
• Legal, tax, and administrative obligations
3. Sharing of Personal Data
We only share your data with third parties when necessary to provide our services, such as:
• Payment processors
• Delivery and fulfilment partners
• IT and website support providers
These third parties may only use your data to perform their services and must keep it confidential.
We do not sell, trade, or rent personal data to third parties.
4. Your Rights
Under UK GDPR, you have the right to:
• Access – Request a copy of the data we hold about you
• Rectification – Correct inaccurate or incomplete data
• Erasure – Request deletion of your personal data
• Restrict or object – Limit or object to processing
• Data portability – Request a copy of your data in a transferable format
To exercise your rights, contact us at: support@elora-boutique.co.uk
We aim to respond within 30 days.
5. Data Security
We take appropriate technical and organisational measures to protect your personal data.
• SSL encryption for secure data transmission on our website
• Restricted access to secured servers
• Regular security reviews and updates
Although we take security seriously, no online system can be guaranteed 100% secure.
6. Communication & Opt-Out
We may contact you for the following purposes:
• Order confirmations and service-related messages
• Customer support
• Newsletters and promotions (only if you have opted in)
You can unsubscribe from marketing emails at any time via the “unsubscribe” link or by contacting us.
7. Contact
If you have any questions about this Privacy Policy or the handling of your data, please contact us at:
📧 support@elora-boutique.co.uk